Your Mission: Technology Guru

From the always excellent Public Libraries Online:

While 77 percent of Americans have smartphones and nearly 50 percent have tablets, that doesn’t necessarily mean they know how to use them well. A recent international study shows nearly 40 percent of adults age 16-65 have little to no technology skills.
“The caller would like you to talk a little about e-books,” said the radio announcer as my colleague and I talked on the air about library services. So, I launched into my elevator speech about how our digital collection is in high demand, but our physical collection is still our core service. I chatted away about all the e-books and e-audiobooks in our collection.And then a second caller asked a follow up, “What is an e-book?” An eye opener for sure.

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